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Joomla extensions
If you have purchased an extension, remember to create a download code and enter it into the control panel of your website, so that you can update the extension as long as your plan remains active.
If you need support for your Joomla extension, you can request it by filling out the contact form at the bottom of the page, including the payment code which can be found in your account.
Remember that any other types of request will be ignored.